SIT50416 Diploma of Hospitality Management


Classroom based: 2 Years (includes 24 weeks Internship and 10 weeks break time)




$11,100 AUD

Start Dates

Intakes commence the first Monday of each month

This highly specialised course is only offered face-to-face at our Gold Coast Campus at Australia Fair, Southport. Over a 2-year period you will be skilled in the following areas that can lead to work within the Hospitality Industry e.g. restaurants, resorts, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops – either in Australia or overseas:
• Management skills – manage meetings, conflict, diversity in workplace, staffing, financials, and budgets
• Administration skills – complex spreadsheets, presentations, production of business documents, interpret product information, and monitor work operations
• Customer service skills
• Develop and plan conference programs, in-house events, or functions
• Provide responsible service of alcohol (RSA)
• Provide responsible gambling services
• Prepare and serve espresso coffee
• Many more

Our Gold Coast Campus has monthly intakes into this program. Apply NOW!!!

TOC Australia are dedicated to you being work ready. Therefore, this course includes a 24-week INTERNSHIP. We will coordinate your placement within Gold Coast and South-East Brisbane region. During your internship you will attend College at least once a week for reflection of duties, extra tutorials, further skills development – anything you require to ensure your internship runs smoothly and you leave a lasting positive impression on your industry supervisor.
Limited spots available for this specialised course.

TOC Australia offers an INTERNSHIP for this 2-YEAR program*

*Students must successfully complete their units prior to undertaking internship

Units of Competency:
  • BSBDIV501 Manage diversity in the workplace
  • BSBMGT517 Manage operational plan
  • SITXCCS007 Enhance customer service experiences
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXWHS003 Implement and monitor work health and safety practices
  • SITXFSA001 Use hygienic practices for food safety
  • SITHIND004 Work effectively in hospitality service – 36 shifts required
  • SITTTSL002 Access and interpret product information
  • BSBADM502 Manage meetings
  • BSBRES401 Analyse and present research information
  • SITXCOM004 Address protocol requirements
  • BSBITU302 Create electronic presentations
  • BSBITU306 Design and produce business documents
  • BSBITU402 Develop and use complex spreadsheets
  • SITHFAB002 Provide responsible service of alcohol
  • SITHFAB005 Prepare and serve espresso coffee
  • SITHGAM001 Provide responsible gambling services
  • SITXMGT003 Manage projects
  • SITEEVT006 Develop conference programs
  • SITEEVT005 Plan in-house events or functions
Entry Requirements:
  • Year 10 High School certificate or equivalent OR
  • Certificate IV in a relevant qualification OR
  • Mature aged student with relevant workplace experience
  • English level: IELTS 5.5 or equivalent
  • Basic computer skills and access to a desktop or laptop with sufficient internet speed to undertake online studies
Course Fees:
  • Enrolment Fee: AUD $200
  • First Payment: AUD $900
  • 20 x monthly payments: AUD $500
  • TOTAL: AUD $11,100
Program Delivery:
  • Classroom based: 24 months (includes 24 weeks Internship and 10 weeks break time)
Third Party Agreement:

This course will be delivered by GeSS Education (a non-RTO) on behalf of TOC Australia as per Third Party Agreement lodged with ASQA.

Pre-enrolment information:
  • Please review our forms & policies tab for more College information

Further training pathways from this qualification include BSB60215 Advanced Diploma of Business or other relevant qualifications e.g. SIT60316 Advanced Diploma of Hospitality Management.

The Diploma of Hospitality Management is also a pathway to Australian Universities. Entry and credit package given to graduates is dependent on the University and at their discretion.

Possible Career Outcomes:

Hotel Assistant Manager

Coffee Shop Manager

Assistant Resort Manager

Your pathway to an Australian University:

This course is a great pathway opportunity for any student wishing to academically prepare for university as well as gaining practical preparation for the work environment. 

T.O.C. Australia in affiliation with our key partner GeSS Education will assist with conditional letters of offer to the following Universities, upon successful completion of the above Diploma.

CRICOS Code: 01241G
CRICOS Code: 00233E